How are you handling membership extensions due to your closure?
All membership accounts that were active between the months of March 2020 and June 2021 were extended to compensate for our temporary closure due to the COVID-19 pandemic. For specific inquiries about your membership, please contact email@example.com.
What do I need to bring for admission when I visit?
Please bring your current membership card and a photo ID.
Can I lend my card to my friends?
No, membership cards are not transferable and are good only for members of your immediate family.
We have a caregiver that we use regularly. Can s/he bring the children?
Please add your caregiver’s name to your family membership — forms are available at the front desk. With the Family Membership level, one caregiver may be added for a $15 fee. Changing a caregiver is subject to an additional $15 fee. With the Family Plus and Family Plus Premium membership levels, a caregiver may be added free of charge.
Can I renew my membership by phone?
Yes, call 734.995.5439, ask for membership and we can help you!
Is my membership tax deductible?
The Museum is a 501(c)(3) nonprofit organization. Your membership dues or a portion of them may be tax deductible. We recommend that you consult your tax advisor for further information.
Are there other giving opportunities?
Yes! The Museum appreciates our members’ support. Visit our Support section of the web!
Can I have a party at the Museum?
Where else can I use my membership?
Membership at the Ann Arbor Hands-On Museum entitles you to free or reduced admission at over 290 ASTC science and technology centers. With the Family Plus Premium Membership, you are entitled to reduced admission at over 200 ACM Children’s Museums and 180 ANCA nature centers. Click here for more information about membership reciprocity.
Are museums located within 90 miles of Ann Arbor Hands-On Museum excluded from the ASTC reciprocal program?
Reciprocation with the Ann Arbor Hands-On Museum and science centers/museums within 90 miles is 50% off general admission by mutual agreement. There are no distance restrictions with ACM museums or ANCA nature centers.
How soon will I get my membership card after online purchase?
Your new membership card will be mailed within 7–10 days of your purchase. Please print your membership purchase receipt — it is your temporary membership card.