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Museum Experience & Volunteer Manager

Summary:

Under the general direction of the Director of Education and the Director of Operations, the Museum Experience and Volunteer Manager is responsible for the development and supervision of interpretive programs for the general public and Ann Arbor Hands-On Museum. This position also supervises and manages the Museum volunteer program. The manager monitors the conditions and the daily operations of the public spaces and programs at the Museum to promote a positive visitor and volunteer experience.

Essential Duties and Responsibilities:

  1. Plans, develops, manages, and evaluates floor programs, including activity stations, science demonstrations and other informal learning experiences for general museum visitors, with special focus on weekend and peak season visitor events
  2. Manages volunteer program of 1,000+ volunteers per year, including strategic planning,   program growth and development, volunteer training, and day-to-day operations.
  3. Works with Volunteer Coordinator, Leslie Science & Nature Staff, Accessibility Programs Coordinator, and staff across all departments to create new volunteer programs, identify appropriate placement for volunteers, and to create volunteer job descriptions.
  4. Supervises and supports Volunteer Coordinator in day-to-day management of the volunteer program. Supports LSNC with behind-the-scenes aspects of the volunteer program, such as database support.
  5. Supervises, trains and supports volunteer floor staff and part time assistants working with visitors in exhibit spaces and public programs activities
  6. Works with exhibit, education and operations staff to provide long-range planning of weekend, special, and peak season events 
  7. In consultation with the Director of Education, Director of Operations, Executive Director and Finance Director, develops annual expense budget for Gallery Programs
  8. Serves as the Museum’s official liaison to the visiting public; provides thorough attention to the comfort of the guests and the delivery of a positive museum experience
  9. Works each week Tuesday-Saturday
  10. Other duties as assigned

Related duties and responsibilities:

  1. Attends all general staff meetings and meetings of other departments as appropriate
  2. Oversees daily operations of the Museum as the on-duty staff member

Knowledge, skills and abilities:

  1. Excellent verbal and written communication skills; ability to communicate with broad range of ages and interests
  2. Must be extremely service-oriented and work well within a team environment
  3. Strong organization and project management abilities; ability to manage multiple tasks simultaneously
  4. Patience and understanding in managing potentially difficult situations
  5. Ability to stay calm when dealing with emergencies
  6. Bachelor’s degree in science or a related discipline
  7. Broad knowledge of science and science education
  8. Relevant computer literacy
  9. Must be able to sit/stand for 4 hours, crouch/kneel on the floor, and lift 20 lbs. 

Pay:

$32,000 – $35,000 

To Apply:

Send resume and cover letter to jobs@aahom.org

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Birthday Party Facilitator

Position Description:

Birthday Party Facilitators are responsible for facilitating 2½-hour Museum birthday parties. Parties are for 15 children and 20 adults and include a tour of the Museum, a host-lead science activity, and assistance with food and celebration with the guests.

Responsibilities:

  • Assist families with set-up, clean-up, and celebration
  • Lead children on a tour of the Museum, which includes explanation of the exhibits
  • Lead a hands-on science project
  • Provide supervision of the children the entire span of the party

Qualifications:

  • Positive and friendly attitude at all times
  • Ability to “go with the flow” and handle unexpected situations
  • Comfort with talking to groups of people
  • Punctuality and reliability

Hours:

Weekend hours only, Saturday 9am – 5pm; Sunday 12pm – 4pm. Must be available a minimum of 5-6 weekend days a month. Priority given to those that are available year round after the Holiday season.

Pay:

$10 per hour.

To apply:

Fill out and submit the Online Employment Application.

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Part-Time General Educator

Position Description:

Under the direction of the Education Department, the Part-Time General Educator will deliver programs in Outreach, Distance Learning, Public Programs, ScienceWorks, and the Preschool Gallery.

In October and November, the educator will focus specifically on our Detroit Public Schools’ Science Enrichment Experience (SEE) programming. During the SEE program, educators in teams of 2 or 3 deliver the States of Matter Workshop to every 4th grade class in the Detroit Public Schools. This requires 3 full week days of availability throughout the 2 months of programming. A full day of availability is considered 6:00am to 4:00pm. The shifts will fall into that time span, but will not take the full day. Training will happen in the month of September.

Outreach: Under the direction of the Outreach Manager, the Part-Time General Educator will run and supervise off-site daytime and evening programs. The educator will also assist in restocking materials. 

Distance Learning: Under the direction of the Distance Learning Manager, the Part-Time General Educator will deliver 50-minute daytime programs to schools and other locations via video conferencing. The educator will also assist in restocking materials. 

Public Programs: Under the supervision of the Public Programs and Volunteer Manager the Part-Time General Educator will be a key presence on the floor of the museum. They will be responsible for facilitating hands-on activities, answering questions about the Museum, and assisting with activity set-up/take-down.

ScienceWorks: Under the supervision of the ScienceWorks Manager, the Part-Time General Educator will deliver 50-minute hands-on classes for visiting school groups during the week. The educator will also assist in restocking materials.

Preschool Gallery: Under the supervision of the Public Programs and Volunteer Manager, the Part-Time General Educator will supervise the PreK gallery, including facilitating hands-on activities for preK families, enforcing age limits and sibling helper policy, and maintaining the gallery. The educator may also facilitate the Little Scientist Club.

Responsibilities:

  • Deliver interactive activities to the public in a fun and engaging manner
  • Ensure that visitors are using materials safely and in the intended manner
  • Ensure that students, volunteers, and equipment are safe
  • Acquire knowledge of our Museum and specific exhibits
  • Represent the museum both on and off-site
  • Set up and tear down activities in a professional manner
  • Assist with training/supervising Volunteer Activities Facilitators
  • Aid volunteers in becoming comfortable with their activities
  • Interact with students, families and staff
  • Load and unload the van with correct supplies
  • Restock supplies

Knowledge, Skills, and Abilities:

  • Ability to work with adults and children from diverse backgrounds
  • Punctuality and reliability
  • Ability to lift heavy objects (up to 50 pounds)
  • Ability and willingness to engage students and families
  • Confidence, energy and enthusiasm
  • Prior experience with children or in science is desirable, but not required
  • Ability and willingness to engage visitors, answer questions, and say “I don’t know, but I’ll find out for you!”
  • Desire to learn new science concepts
  • Team player with excellent communication skills
  • Experience and/or coursework in science, technology, or education preferred 

Hours:

This is a part-time position with up to 20 hours per week available on weekdays and weekends.

Pay:

$10 per hour

To apply:

Fill out and submit the Online Employment Application.

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Front Desk Staff

Position Description:

Must be a computer literate “people person” who is able to pay attention to details and accurately handle money. The ability to multi-task in a prompt, polite and helpful manner is a must.

Responsibilities:

  • Responsible for all phases of customer service in the Museum store, including greeting customers, selection and facilitating sales
  • Duties include cash register operation, balancing the cash drawer
  • Pricing new stock, restocking items, keeping store clean and neat and helping with displays and merchandising

Qualifications:

  • Ability to communicate effectively with general public
  • Positive attitude
  • Ability to handle high volume sales
  • Punctuality and reliability
  • Basic math skills and ability to make change

Hours:

Available hours include Monday 9-5:30, Tuesday 8:45-5:30, Wednesday 9-5:30, Thursday 9-8:30, Friday 9-5:30, Saturday 9-5:30, and Sunday 11:30-5:30. Occasional evening and early morning hours are scheduled based on special events.

Pay:

$10 per hour with incremental raises

To apply:

Fill out and submit the Online Employment Application.

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Visit Us

734.995.5439
220 E. Ann St. 
Ann Arbor, MI 48104

Museum Hours:

Monday: 10 - 5
Tuesday: 9 - 5
Wednesday: 10 - 5
Thursday: 10 - 8
Friday: 10 - 5
Saturday:  10 - 5
Sunday: Noon - 5

Click here for Holiday hours

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hours, and more!

Admission:
$12.50 for Adults and Children
$5 after 5pm on Thurs only
Free for Babies 0-23 months